Introduction
www.premmotors.co.in ("we", "us", "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, products, and services. Please read it carefully.
1. Data We Collect
We may collect the following categories of information:
- Personal information: name, email address, phone number, billing and shipping address, and other information you provide when you register or contact us.
- Account & transactional data: account credentials, order history, payment details (processed by our payment provider), and support interactions.
- Usage data: pages visited, features used, referral source, IP address, device and browser information, and interaction timestamps.
- Analytics & cookies: behavioral and performance data collected via cookies and similar technologies.
2. How We Use Your Data
- To provide, operate, and maintain our services.
- To process transactions, send receipts, and provide customer support.
- To improve and personalize the user experience, perform analytics, and develop new features.
- To send promotional communications and newsletters (you can opt-out at any time).
- To comply with legal obligations, prevent fraud, and enforce our Terms of Service.
3. Legal Bases for Processing (if applicable)
If you are in a jurisdiction that requires it (for example, the EU), our lawful bases for processing personal data include:
- Contract performance (to fulfill our contract with you).
- Consent (when you opt in to marketing or cookies).
- Legitimate interests (for analytics, security, and fraud prevention).
- Legal obligations (to comply with laws and court orders).
6. Third-Party Services
Our website may include links to third-party websites, integrations, or services. This Privacy Policy does not apply to third-party practices; please review their privacy policies before sharing personal information.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure. If a data breach affects your personal information, we will notify you as required by law.
8. Data Retention
We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the nature of the data and the purposes for which it was collected.
9. Your Rights
Depending on your jurisdiction, you may have rights over your personal data, such as the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict processing.
- Request portability of your data.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us at the details below. We may need to verify your identity before fulfilling requests.
10. Children
Our services are not intended for children under the age of 13 (or higher minimum age required by local law). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to request deletion.
11. International Transfers
We may transfer personal data to countries with different data protection laws. When we do, we take steps to ensure appropriate safeguards are in place (e.g., standard contractual clauses, privacy frameworks) where required.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the new policy with an updated "Effective date" and, where required, notify users by email or prominent notice on our site.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
www.premmotors.co.in
Email: info@premmotors.co.in